Our Privacy Policy
Effective Date: November 21, 2024.
1. Information We Collect
Personal Information: We may collect personal information such as your name, email address, Location, phone number, etc., when you register or interact with our Site.
Non-Personal Information: We may collect non-personal information such as browser type, device information, and usage data to improve the functionality of the Site.
Legal Basis for Processing Data: We collect your information, process your personal data based on your consent, our legitimate interests in compliance with the Data Protection Act, 2022, ensuring lawful, fair, and transparent data handling..
Retention of Data: We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.
Data Transfer: If we transfer your data to service providers located outside Tanzania, we will ensure that such transfers comply with Tanzanian regulations and international data protection standards.
Minor’s Data: Our services are not directed at children under 18 years of age. We do not knowingly collect personal data from minors without parental or guardian consent.
2. How We Use Your Information
We use your information for the following purposes
- To provide and improve our services
- To send you updates, newsletters, or marketing materials (with your consent).
- To respond to inquiries and customer service requests.
- We will not use your personal data for purposes other than those stated herein without obtaining your explicit consent, as per applicable Tanzanian laws.
3. Data Security
In the event of a data breach, we will notify affected users and relevant authorities in accordance with the requirements of the Data Protection Act, 2022.
4. Cookies
We will use cookies for user session handling once they are authenticated in the ERP system, E-commerce platform, customer application, technician application and sales application.
5. Third-party Services
We may share your information with third-party service providers who assist us in operating the Site (e.g., payment processors, hosting providers). Third-party service providers are required to adhere to data protection standards equivalent to those outlined in the Tanzanian Data Protection Act, 2022. If your data is transferred outside Tanzania, we ensure that appropriate safeguards are in place.
6. Your Rights
- You have the right to access, update, or delete your personal information.
- In addition to accessing, updating, or deleting your personal information, you have the right to withdraw consent for processing, restrict data processing, and lodge complaints with the Personal Data Protection Commissioner.
7. Changes to This Privacy Policy
Significant changes to this Privacy Policy will be communicated to you via email or a prominent notice on our website
8. Contact Us
- If you have any questions about this Privacy Policy, please contact us at info@agricom.co.tz
- We are committed to responding to your inquiries regarding this Privacy Policy within 30 days, as required under Tanzanian data protection laws.